Campaign Image Tips

General campaign image technical requirements

  • Maximum image file size:  2MB
  • Allowed mage file extensions:   .jpg, .jpeg, .gif, .png
  • The filename of the image cannot contain any special characters:  !        "        #        $        %        &        '        (        )        *        +        ,        -        .        :

Campaign image specifications


Campaign Logo - this appears at the top left of your campaign menu bars, both on the full campaign site landing page as well as the embeddable widget. This can be individualized per campaign, but is usually the logo of your organization so the audience knows who this page is benefitting.

  • Aspect ratio 1 x 3 (rectangular, uploading image of a different aspect ratio will be cropped)
  • Minimum size of image uploaded should be 100 pixels tall by 300 pixels wide for optimal resolution


Campaign Thumbnail - this image appears in your campaign card, and identifies your campaign.

  • Aspect ratio 1 x 1 (square, uploading image of a different aspect ratio will be cropped)
  • Minimum size of image uploaded should be 250 pixels tall by 250 pixels wide for optimal resolution


Tool Thumbnails - these images appear in expanded call-to-action areas in your campaign, and identify the different ways supporters can engage with your campaign. 

  • Aspect ratio 1 x 1 (square, uploading image of a different aspect ratio will be cropped)
  • Minimum size of image uploaded should be 250 pixels tall by 250 pixels wide for optimal resolution


Campaign Landing Page Banner - this appears as the main header image on your campaign landing page, and is optional. If no banner is uploaded, no banner area will appear on your campaign.

  • The exact banner size for the full campaign landing page is 262 pixels tall by 1050 pixels wide
    • This is also the minimum size image we recommend uploading for optimal resolution
    • Uploading image of a different aspect ratio will be cropped


Campaign Widget Banner - this appears as the main header image on your campaign widget, and is optional. If no banner is uploaded, no banner area will appear on your campaign.

  • The exact banner size for the full campaign landing page is 175 pixels tall by 1050 pixels wide
    • This is also the minimum size image we recommend uploading for optimal resolution
    • Uploading image of a different aspect ratio will be cropped



Image Upload Troubleshooting

If the image filename and extension and sizing are correct but you experience any issues uploading it, you can clear your cache and rename your filename and try again.

Or, you can contact us and we'll be happy to take care of it for you!